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◆ LEGAL DOCUMENT

Terms & Conditions

Fitxone LLC · Wyoming Limited Liability Company · Effective: August 22, 2025 · Updated: March 2026 · Version 2.0

IMPORTANT LEGAL NOTICE: PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN MANDATORY ARBITRATION, ASSUMPTION OF RISK, RELEASE OF LIABILITY, AND CLASS ACTION WAIVER PROVISIONS.

TABLE OF CONTENTS
1. Introduction and Acceptance 2. Services Description 3. User Eligibility and Health Disclosures 4. Assumption of Risk and Release 5. Disclaimers and Liability Limits 6. Indemnification 7. Payments, Subscriptions & Refunds 8. Intellectual Property 9. Third-Party Services 10. Data Privacy 11. AI Chatbot and Accuracy 12. Dispute Resolution 13. Termination 14. Programme Effectiveness 15. Medical Emergency Protocol 16. Force Majeure 17. General Provisions
SECTION 01

Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Fitxone LLC, a Wyoming limited liability company formed in 2025, governing your access to and use of our website (www.fitxone.com), digital fitness programs, nutrition guides, AI coaching chatbot, subscription services, one-on-one coaching, and all related services (collectively, the "Services").

By purchasing any product, subscribing to a plan, using our AI chatbot, or otherwise accessing our Services, you represent that you are at least 18 years of age, possess the legal capacity to enter binding contracts, and accept these Terms in their entirety.

IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, CEASE ALL USE OF OUR SERVICES IMMEDIATELY.

SECTION 02

Services Description

2.1 Service Offerings
  • Digital Programs: Downloadable PDF training plans (Zero to Hero, Fit & Focused, Event Ready) delivered via email upon purchase
  • Nutrition Guides: Downloadable PDF nutrition plans (main, vegetarian, halal, and reference editions)
  • Master Overview: The complete Transform360 system blueprint
  • AI Coaching Chatbot: On-site AI assistant powered by the Anthropic Claude API providing fitness guidance
  • Subscription Plans: Recurring membership access to content libraries, new program releases, and member-exclusive resources
  • One-on-One Coaching: Strategy calls ($49/30 min), personalised program builds ($247), monthly check-in packages ($67/month), VIP transformation packages ($497)
2.2 Digital Product Delivery

ALL DIGITAL PRODUCTS are delivered via email to the address provided at checkout, typically within minutes of confirmed payment, and also via WhatsApp where a number is provided. Delivery to your provided email constitutes complete and full fulfillment of your order. You receive lifetime access to purchased PDFs.

  • You are responsible for providing a valid, accessible email address at purchase
  • FitXone is not responsible for delivery failures caused by incorrect email addresses, full inboxes, or spam filters
  • Request re-delivery at any time by contacting support@fitxone.com
2.3 Subscription Services
  • Subscriptions are billed on a recurring basis (monthly or annual) as selected at checkout via Stripe
  • Subscriptions auto-renew until cancelled — renewal reminders sent at least 7 days before each billing date
  • Cancel at any time through your account or by emailing support@fitxone.com
  • Cancellation takes effect at the end of the current paid billing period — access continues until then
  • FitXone reserves the right to modify subscription pricing with 30 days' notice
2.4 AI Chatbot Disclaimer

The FitXone AI Coach is a supplementary information tool powered by the Anthropic Claude API. It is NOT a licensed healthcare provider and does NOT provide medical advice, diagnoses, or treatment recommendations. All AI outputs are general fitness information only.

SECTION 03

User Eligibility, Obligations, and Health Disclosures

YOU BEAR ABSOLUTE AND SOLE RESPONSIBILITY for providing complete, accurate, and truthful health information including all medical conditions, medications, physical limitations, cardiovascular health, metabolic conditions, pregnancy status, and any factor that could impact safe participation.

3.1 Consequences of Non-Disclosure
  • Makes you EXCLUSIVELY AND SOLELY LIABLE for all resulting harm, injury, or death
  • Completely absolves Fitxone LLC from any responsibility for program inappropriateness
  • Voids any potential claims against Fitxone, its coaches, employees, or affiliates
3.2 Mandatory Physician Clearance

YOU MUST obtain written medical clearance from a licensed physician before beginning any FitXone program if you have or suspect you have any pre-existing medical condition.

3.3 Ongoing Obligations
  • Immediately stop any exercise causing pain, dizziness, or unusual symptoms
  • Maintain proper form and follow all safety instructions
  • Ensure adequate space and environmental safety for all exercises
  • Promptly update health information if your condition changes
  • Comply with all applicable laws in your jurisdiction
SECTION 04

Assumption of Risk and Release of Liability

BY USING OUR SERVICES, YOU EXPRESSLY AND VOLUNTARILY ASSUME ALL RISKS, known and unknown, including death or permanent disability, cardiovascular events, musculoskeletal injuries, metabolic complications, allergic reactions from dietary recommendations, and exacerbation of pre-existing conditions.

YOU HEREBY FULLY RELEASE, DISCHARGE, AND COVENANT NOT TO SUE Fitxone LLC, its members, managers, coaches, employees, contractors, affiliates, successors, assigns, and agents from ANY AND ALL claims, demands, damages, losses, liabilities, costs, or expenses — whether arising from negligence, breach of contract, or any other theory. This release applies even if injuries result from the negligence of Released Parties, except for gross negligence or intentional misconduct.

This release is intended to be as broad and inclusive as permitted under Wyoming Statutes Title 1, Chapter 1, Sections 1-123 through 1-125.

SECTION 05

Disclaimers and Limitations of Liability

THE SERVICES ARE NOT MEDICAL ADVICE. FitXone and its coaches are NOT licensed healthcare providers and CANNOT diagnose, treat, cure, or prevent any medical condition, prescribe medications, or replace consultation with qualified healthcare professionals.

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY WYOMING LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF AI OUTPUTS, SPECIFIC RESULTS, AND CONTINUOUS UNINTERRUPTED SERVICE.

FITXONE LLC'S TOTAL LIABILITY SHALL NOT EXCEED the amount you paid for Services in the twelve (12) months preceding the claim, or One Hundred Dollars ($100.00), whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages.

SECTION 06

Indemnification

You agree to indemnify, defend, and hold harmless all Released Parties from and against any claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising from:

  • Your breach of these Terms or applicable laws
  • Your failure to disclose medical conditions or follow safety protocols
  • Injuries to yourself or third parties during Service use
  • Your negligence, wilful misconduct, or misrepresentation
  • Unauthorised sharing or commercial use of our content
  • False or misleading testimonials or reviews
SECTION 07

Payments, Subscriptions, Refunds & Promotions

7.1 Payment Processing
  • All payments processed securely through Stripe — we do not store card details
  • Prices are in USD and subject to change with 30 days' prior notice
  • By purchasing, you authorise FitXone to charge your selected payment method
7.2 One-Time Digital Purchases
  • Payment charged immediately upon purchase
  • PDFs delivered to your email within minutes of confirmed payment
  • Delivery to your provided email constitutes complete fulfillment
  • Lifetime access to all purchased PDFs
7.3 Subscription Plans
  • Recurring billing on the agreed cycle (monthly or annual) via Stripe
  • Renewal reminders sent at least 7 days before each billing date
  • Cancel anytime — access continues until end of paid period
  • No partial refunds for unused days within a billing period
  • Annual subscriptions cancelled within 48 hours of initial payment may be eligible for a full refund if no digital products have been downloaded
7.4 Refund Policy

ALL SALES ARE FINAL once a digital product has been delivered. Exceptions: (1) Duplicate charges — full refund for confirmed duplicate payment. (2) Non-delivery — if your product is not delivered within 24 hours of confirmed payment, contact support@fitxone.com for re-delivery or refund. (3) Technical failure on our part — resolved or refunded at our discretion. NO REFUNDS for change of mind, failure to achieve desired results, partially used subscription periods, or user-side technical issues.

7.5 Promotional Codes
  • Promotional codes (including LAUNCH50) are single-use per customer and non-transferable
  • Codes must be applied at checkout — no retroactive application to completed purchases
  • LAUNCH50 provides 50% off one qualifying purchase, limited to 50 total redemptions
  • Codes have individual expiry dates and redemption limits as specified at issue
  • FitXone reserves the right to modify, pause, or terminate any promotional offer at any time
  • Codes have no cash value and cannot be combined with other offers unless explicitly stated
  • Misuse, public sharing, or automated harvesting of codes may result in cancellation and account suspension
7.6 Coaching Session Cancellations
  • Cancellations must be made at least 48 hours in advance for a full session credit
  • Less than 48 hours notice forfeits 50% of the session fee
  • Rescheduling permitted with at least 12 hours notice, up to twice per month
  • No-shows forfeit the session fee entirely
7.7 Chargeback Policy

Initiating a chargeback without first contacting support@fitxone.com constitutes a material breach of these Terms, grounds for immediate Service termination, and may result in collection proceedings and legal action.

SECTION 08

Intellectual Property Rights

All content — including workout programs, PDF training plans, nutrition guides, AI assessments, website content, videos, graphics, text, trademarks, logos, and branding — remains the exclusive property of Fitxone LLC or its licensors, protected under U.S. copyright and intellectual property laws.

8.1 Limited Personal Licence

Upon purchase, we grant you a limited, personal, non-exclusive, non-transferable licence to use purchased content for your own personal, non-commercial fitness purposes only.

8.2 Prohibited Uses
  • Copy, reproduce, distribute, sell, or create derivative works from our content
  • Share login credentials, PDF files, or program materials with third parties
  • Resell, sublicense, or use content for commercial purposes
  • Remove copyright notices, watermarks, or FitXone branding from materials
  • Share promotional codes publicly or use them contrary to their intended purpose
SECTION 09

Third-Party Services

  • Stripe — Payment processing and subscription billing (stripe.com/terms)
  • Anthropic / Claude API — AI chatbot processing (anthropic.com/terms)
  • Cloudflare — Website hosting, Workers, and security
  • Resend — Transactional and delivery email service
  • Hostinger — Website hosting and file storage
  • Calendly — Coaching session scheduling
  • Formspree — Form submission processing

FitXone is not responsible for failures, outages, or data practices of third-party services. Each platform's own terms and privacy policies govern your relationship with that platform.

SECTION 10

Data Privacy

Your use of our Services is subject to our Privacy Policy, available at www.fitxone.com/privacy, incorporated into these Terms by reference. We use Stripe for all payment processing — FitXone does not store your card details. AI chatbot conversations are processed by Anthropic's API. You may request data deletion by contacting privacy@fitxone.com.

SECTION 11

AI Chatbot and Content Accuracy

The FitXone AI Coach is powered by the Anthropic Claude API and is a supplementary information tool only. It may contain errors or recommendations unsuitable for your specific situation. It does not replace qualified fitness, medical, or nutritional advice. We do not warrant the accuracy, completeness, or suitability of any AI-generated output. Purchased training programs are created and reviewed by certified fitness professionals — the chatbot is a separate feature.

SECTION 12

Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Wyoming, USA. ANY DISPUTE SHALL BE RESOLVED THROUGH BINDING ARBITRATION administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Wyoming or remotely at your option, and limited to individual claims only.

Either party may bring qualifying claims in Wyoming small claims court (under $6,000) without arbitration. YOU WAIVE ANY RIGHT to participate in any class, collective, or representative action. Claims must be brought within one (1) year of when the claim arose.

SECTION 13

Termination

We may terminate or suspend your access immediately for material breach of these Terms, fraudulent payment activity, harassment or threatening behaviour, content piracy, providing materially false health information, initiating chargebacks without prior contact, or any conduct reasonably determined to be harmful. Upon termination, access ceases immediately with no refunds for unused periods.

SECTION 14

Programme Effectiveness Disclaimer

WE MAKE NO GUARANTEES REGARDING specific results, weight loss, muscle gain, fitness improvements, achievement of personal goals, or timelines for visible changes. Individual results vary based on genetics, adherence, lifestyle, nutrition, and factors outside our control. Testimonials represent individual experiences and are not typical or guaranteed outcomes.

SECTION 15

Medical Emergency Protocol

IN CASE OF MEDICAL EMERGENCY: IMMEDIATELY STOP all exercise activity. CALL 911 or your local emergency services. Seek immediate medical attention for chest pain or pressure, severe shortness of breath, dizziness or fainting, irregular heartbeat, severe joint or muscle pain, or any other concerning symptoms. DO NOT continue exercising through severe symptoms.

SECTION 16

Force Majeure

Fitxone shall not be liable for delays or failures due to natural disasters, pandemic or public health emergencies, war or civil unrest, internet or telecommunications failures, power outages, government actions, or third-party service provider outages including Stripe, Anthropic, Cloudflare, or Resend.

SECTION 17

General Provisions

These Terms, together with our Privacy Policy, constitute the complete agreement between you and FitXone. We may modify these Terms at any time with material changes notified via email at least 30 days before taking effect. If any provision is found invalid, remaining provisions continue in full force. You may not assign these Terms without prior written consent. All prices are in USD. Services are provided in English. For support, contact support@fitxone.com — we aim to respond within 48 business hours.

BY USING FITXONE LLC'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, VOLUNTARILY ASSUME ALL RISKS, RELEASE FITXONE FROM ALL LIABILITY, WILL OBTAIN MEDICAL CLEARANCE BEFORE STARTING, AND ARE SOLELY RESPONSIBLE FOR YOUR SAFETY. © 2026 FitXone LLC. All rights reserved. Version 2.0.

© 2026 FITXONE LLC · ALL RIGHTS RESERVED
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